Documentation Index
Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
Use this file to discover all available pages before exploring further.
Reward Link - Customize Reward Communication
Learn how to customize Reward Communication to recipients.👍 Pro tip
You can customize your Reward communication at the campaign level. This settings becomes the default commuication template for the campaign. Further, you can customize to set a specific commuication at the ‘Send Reward’ option which will super-seed the message in the default campaign template for that particular recipient(s).Customizing Email in a Reward Link Campaign
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You have the option to customize the email either within the “Campaign**” section or directly in the “Reward Link” section on the admin dashboard.
Customizing Email in Reward Link Section
To customize the email from the “Reward Link” section, follow the steps: **Step 1: **Navigate to Send Rewards > Reward Link > Additional Settings > Email and SMS. Go to the tab “Reward Email”. Step 2: You can customize the following elements before sending the Reward Link.- The subject line of the email
- Headline Message
- Banner Image
- Email footer
Edit the Message. Click on “Edit Message” and enter the message title and body. Once done, click on “Save”. Refer to the image below:
Edit Background. Click the pen icon to choose from the available colors, or enter your own using a hex code.
Edit the background text by selecting one of the available options or entering your own. Then, “Save” your changes.
Customizing SMS
To customize the SMS, follow these steps: **Step 1: **Navigate to Send Rewards > Reward Link > Additional Settings > Email and SMS. Go to the tab “**Reward SMS”.****
Step 2:** Add your message in the input field to customize the SMS.
Remember to preview your SMS and Email before sending out the reward links.
Feedback or Questions: Email cs@xoxoday.com